Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws of the United Kingdom. If you do not agree to these terms and conditions, please do not use this site. All purchases are made subject to these Terms and Conditions.

GENERAL TERMS OF BUSINESS

All goods will be dispatched as soon as possible (usually the Monday following your order) using Royal Mail 1st Class postal service and arrive in line with the Royal Mail specified time frame. While we do everything possible to minimize the chances of it occurring, Bwlford Welsh Cakes accept no responsibility for damages to the cakes during transit.

All goods include VAT at the current rate where applicable.

Bwlford Welshcakes are non-returnable.

Bwlford Welshcakes total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Bwlford Welshcakes to the customer.

Every care has been taken to describe and show the goods accurately. Variations may occur in both design and specification as we improve our products.

Please note pictures are for general illustration only and the product may vary from that shown.

The customer’s statuary rights are not affected by any statement contained in these Terms and Conditions.

UK law applies to all transactions

COPYRIGHT

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of Bwlford Smallholding. The collective work includes works that are licensed to Bwlford Smallholding. Copyright 2020, Bwlford Smallholding, ALL RIGHTS RESERVED. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Bwlford Smallholding. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

WARRANTY DISCLAIMER

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Bwlford Smallholding disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Bwlford Smallholding does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Bwlford Smallholding does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

LIMITATION OF LIABILITY

Bwlford Smallholding shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Bwlford Smallholding has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

TYPOGRAPHICAL ERRORS

In the event that a Bwlford Welshcakes product is mistakenly listed at an incorrect price, Bwlford Smallholding reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Bwlford Smallholding reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and payment made. If you have been charged for the purchase and your order is cancelled, Bwlford Smallholding shall issue a refund to your Paypal account in the amount of the original price paid.

TERM; TERMINATION

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Bwlford Welshcakes without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

NOTICE

Bwlford Welshcakes may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Bwlford Smallholding.

USE OF SITE

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Bwlford Welshcakes, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

PARTICIPATION DISCLAIMER

Bwlford Smallholding does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Bwlford Welshcakes is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Bwlford Smallholding reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Bwlford Smallholding in its sole discretion.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Bwlford Smallholding, its officers, directors, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

ACCEPTANCE

By placing an order with Bwlford Welshcakes, either through our website, over the telephone, or by any other medium you are agreeing to these terms.

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering, we may ask you for your name, e-mail address, mailing address, phone number, or other information. You may, however, visit our site anonymously.

We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To administer a contest, promotion, survey or other site feature.

HOW DO WE PROTECT VISITOR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders, you will be redirected to Paypal, and as such Bwlford Smallholding does not access any of your payment information.

DO WE USE “COOKIES”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Bwlford Smallholding. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

CHANGES TO OUR POLICY

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 25/05/2020.

QUESTIONS AND FEEDBACK

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

ONLINE POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

TERMS AND CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

YOUR CONSENT

BY USING OUR SITE, YOU CONSENT TO OUR PRIVACY POLICY.

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Bwlford Smallholding

Bwlford House, Bulford Road, Johnston, Haverfordwest, Pembrokeshire, SA62 3ET

Tel: 07973954001 / 01437621110

contact@bwlford.com

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